Preguntas frecuentes | Información del pedido
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Current turnaround time on most orders:
Atomic Mobiles are always in demand. Each piece is made with the utmost of care by Debra Ann in Los Angeles. Current lead time is approximately 1 to 2 weeks.
Absolutely NOTHING made in China here!
Who is Atomic Mobiles?
Atomic Mobiles was founded in 2008 by Debra Ann, designer and artist. She has been commissioned for Benjamin Moore, Kate Spade, Alice + Olivia, Ralph Lauren, numerous commercials and movies, and featured in Atomic Ranch Magazine, Modernism Week, and ships to clients worldwide. What can she make for you?
MISSION STATEMENT Debbie is dedicated to making art with integrity, style, and purpose. She creates each piece with careful craftsmanship, providing value through joy, excellence, and service.
Now, let's answer your questions!
Do the sizes include the drop down from the ceiling?
The stated sizes are the dimensions of the mobile itself and do not include the drop down from the ceiling which you can adjust to taste. Click to enlarge this image:
Do you create more than mobiles?
Yes, Atomic Mobiles also makes tabletop mobiles called "stabiles", Space Age Lamps, and retro earrings with stands that are unique kinetic sculptures.
Where are you located?
North East Los Angeles (NELA) neighborhood of Highland Park, California.
Are Atomic Mobiles mass produced?
No. NOTHING is made in China here. Each piece is custom made by hand when you order in Los Angeles.
How fast will I get my mobile? My normal turnaround (lead) time is about 1 to 2 weeks. Need quick? We usually have a small amount of mobiles pre-made and ready to ship today which make great gift ideas. I also might be able to create a piece within a day or two if you are on a tight time constraint, contact me with your requirements.
What materials do you use?
Unless otherwise noted, acrylic plexiglass for the shapes and stainless steel wire. Atomic Mobiles only uses high-quality materials, most are made in the USA.
Can I hang these mobiles outdoors?
Generally Atomic Mobiles pieces are intended for indoors only. If you live in a mild climate such as Southern California you can hang Atomic Mobiles outdoors, but bring inside in case of heavy rain or winds.
Do you make XL mobiles?
Yes shop XL mobiles here. Want a custom piece, contact us.
Can I pick my own mobile colors?
We love color and offer a wide variety of vibrant colors and you can customize to match your decor and taste at no extra charge. See Custom Colors and Color Inspo. We offer free expert color, style, and size advice. Let us know what you have in mind and we'll create some ideas for you.
Where/how do I specify my custom colors?
Type your color choices by number in the "Special instructions for Custom Colors" message field in the Cart page. Or send a message or email with your color choices and parts numbers.
Generally the process of significantly changing a style would require a complete re-design. In the case of the MCM traditional mobiles it changes the balance of the entire piece. This could be done, but would require an additional design fee which starts at $500. Contact us with your ideas and we'll work up a custom quote. However, we offer a vast selection of styles, so we're confident there is something perfect for your space. Also, unfortunately no, I can't copy an Alexander Calder (or any other artist's) design.
Can you show me an example of what my piece will look like?
Yes, contact us and tell us what style(s) and color(s) you would like and we'll create a Photoshop mockup. You can also email me a picture of your room and we can superimpose the piece you are considering into your room so you can better visualize what it will look like. Debra is friendly and easy to work with.
How do I clean it?
An occassional dusting with a Swiffer duster or soft micro cloth should do the trick. For extensive finger prints or other dirt I recommend Brilianize or Novus Plastic Polish Cleaning Kits. Do not use abrasives, paper towels or Windex.
What is your turnaround time?
Approximately 1 to 2 weeks. Demand for Atomic Mobiles is always high so please order now. If you need something fast shop the Readymades page.
MOVIE & COMMERCIAL SET DESIGN PROPS INFO
What payment types do you accept?
Visa, Mastercard, Discover, JCB, American Express, PayPal, AmazonPayments, ApplePay, GooglePay, and Venmo.
AMAZON Customers: Atomic Mobiles accepts Amazon Pay. Choose Amazon Pay at checkout, and speed through checkout in a few clicks. Track all of your Amazon Pay orders on Amazon.
Do you ship outside the USA?
Yes, we are now shipping worldwide to Europe, UK, Australia, New Zealand, Japan, and many other countries. VAT, Duties, and Customs taxes will be collected at checkout to avoid surprises at delivery of your order. French site | Spanish site
- Duties and taxes are added at checkout, so there will be no surprise fees at delivery
- Packages arrive within one to five days, anywhere in the world, with express shipping and pre-customs clearance
- You can use your own local currency and a local payment method at checkout
How much is shipping?
USA: FREE USPS Priority. Overnight USPS Express shipping is available at an additional cost at checkout
Canada: $20 and up USPS Priority International, calculated at Checkout
Elsewhere: $30 and up USPS Priority International, calculated at Checkout
How do I check my Order Status?
You will receive a Shipping Confirmation email with USPS tracking once your mobile ships.
Do I have to create an account to order?
No, it's optional, you can checkout as a Guest.
Can I order by phone?
Yes call Debbie at (323) 640-0003 Mon-Fri 10am to 5pm Pacific Time, she will be happy to assist you.
Orders are processed using top industry security. We do not sell or share your information for any purpose, ever - learn more.
Do you charge sales tax?
We must collect sales tax for sales shipped within the state of California.
What is your Return / Refund Policy?
Please feel free to live with your mobile for a full month and get to know it. I work hard to show the art pieces as thoroughly as possible with photos and video, so please make your selections carefully to avoid having to return anything. Each item is made specifically for you, often in custom colors just for you. If you aren't sure, I'll be happy to superimpose the art piece in a photo of your room so you can better visualize BEFORE purchasing and give you size and color guidance. Atomic Mobiles is not Stitch Fix or Warby Parker -- I do not offer the option to try several and return the ones you don't want.
Returns are accepted within 30 days of delivery and must be in new condition with all original parts packed well to avoid damage in transit. Refunds will not be given on items that arrive back broken. Contact us to arrange the return. Return shipping costs are the buyer's responsibility.
If you have any concerns or problems contact us and we will be happy to work with you to resolve any issues. We want you to love your Atomic Mobile.
NOTE: some art pieces that have specific custom modifications, and Clearance Sale items, are not returnable - those sales are final.
Atomic Mobiles guarantees each mobile for life - a Lifetime Warranty. If there are ever any concerns or problems contact us right away. We want you to love your mobile and enjoy it for years to come.
Do you have reviews?
Yes, read our Reviews/Testimonials.
Are you accepting Commissions
We are currently accepting commissions and licensing. Contact us to discuss your needs.
Are you available for interviews and media?
We welcome media requests for interview and articles. Contact to discuss.
Do you make mobiles for Movies + TV Shows?
Yes we routinely make art for production sets on a tight schedules and we are experienced with signing Release Forms. Contact me -- we reply quickly.
Atomic Mobiles is automatically mobile-ready on your mobile device. Go to AtomicMobiles.com or scan this QR Code:
We take pics and video of some of the mobiles just before shipping. You might get a sneak peek of your piece on Instagram and other social media.
Post photos of your Atomic Mobile with #AtomicMobiles